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[Home](https://bizatlas.uz/en/) / [Services](https://bizatlas.uz/en/services/) / Hardware service and repair

# Hardware service and repair

Hardware diagnostics and maintenance; terms depend on the model and agreement.

## Providers and partners in this area

[ ![Soft Business Group](https://bizatlas.uz/assets/logos/sbg.svg)  ![SBG](https://bizatlas.uz/assets/logos/sbg-dark.svg) ](https://bizatlas.uz/en/companies/sbg/)

Integrator / BizAtlas choice

### [Soft Business Group](https://bizatlas.uz/en/companies/sbg/)

End-to-end business automation across Uzbekistan: software, hardware, implementation and support. Offices in Tashkent and Samarkand.

Clients and projects

 ![Fix Price](https://bizatlas.uz/assets/clients/fix-price.svg)  ![KFC](https://bizatlas.uz/assets/clients/kfc.png)  ![Baraka Market](https://bizatlas.uz/assets/clients/baraka-market.svg)  ![Сырная Лавка](https://bizatlas.uz/assets/clients/kaas.png) 

Tasks: Store automation, Chain management

Services: Consulting and design, Software implementation

[Set Retail](https://bizatlas.uz/en/systems/set-retail/)[Set Fashion](https://bizatlas.uz/en/systems/set-fashion/)[Set Prisma](https://bizatlas.uz/en/systems/set-prisma/)[Set Mark](https://bizatlas.uz/en/systems/set-mark/)

10/10Catalogue score

[Profile →](https://bizatlas.uz/en/companies/sbg/)[Website →](https://sbg.uz/?utm_source=bizatlas&utm_medium=referral)

[ ![RSG](https://bizatlas.uz/assets/logos/rsg.svg) ](https://bizatlas.uz/en/companies/rsg/)

Equipment supplier

### [RSG](https://bizatlas.uz/en/companies/rsg/)

Equipment and fit-out for retail locations.

Tasks: Store automation, Retail equipment

Services: Consulting and design, Hardware selection and supply

5/10Catalogue score

[ ![Micros](https://bizatlas.uz/assets/logos/micros.svg) ](https://bizatlas.uz/en/companies/micros/)

Equipment supplier

### [Micros](https://bizatlas.uz/en/companies/micros/)

POS, retail and weighing equipment, IT services and a service centre. This local group is distinct from the MICROS-Fidelio brand.

Tasks: Retail equipment, Store automation

Services: Hardware selection and supply, Hardware service and repair

4/10Catalogue score

## What to agree

- Expected outcomes and delivery boundaries.

- Responsibilities, inputs and acceptance criteria.

- Cost, milestones, dependencies and support.

## What to check

Request a working demonstration using your products and data. Confirm versions, compatibility, licence scope, integration responsibilities and support terms.

## One partner for the entire project

SBG: software, hardware, implementation, training and support in Uzbekistan.
[Discuss a project →](https://sbg.uz/?utm_source=bizatlas&utm_medium=referral)

## Understanding this topic and choosing a solution

Hardware service and repair: Hardware diagnostics and maintenance; terms depend on the model and agreement. This selection includes: Soft Business Group, RSG, Micros.

Assess the service by its deliverables and responsibility boundaries. Before work starts, agree inputs, locations, access permissions and acceptance criteria. Separate required scope from optional work and external dependencies. In an automation project, the service must connect to existing systems, hardware and the team’s everyday operations.

Request milestones, named responsibilities and a handover process. Cost depends on workplace count, configuration complexity and integrations, so it needs a project-specific estimate. Agree documentation, training and support arrangements after launch: these preserve project knowledge and help the business operate and develop the solution.

## Frequently asked questions

### What does Hardware service and repair cover?

Hardware service and repair: Hardware diagnostics and maintenance; terms depend on the model and agreement. This selection includes: Soft Business Group, RSG, Micros.

Check offer scope against the actual version and configuration. A provider’s relationship to a product can mean development, implementation or integration; these are different roles.

### How should I choose an option for Hardware service and repair?

Describe your business format, location count and daily operations. Request a demonstration using your products, orders or data, including exceptional situations.

Match functionality to the contractor’s delivery scope. Clarify launch responsibilities, acceptance criteria and post-transition support before comparing commercial offers.

### What affects the budget for Hardware service and repair?

Budget depends on licences, workplaces, equipment, configuration and integrations. A single location and a distributed chain need different work scopes, so one price cannot be stated without project inputs.

Compare one-time and recurring payments separately. The estimate should explain training, data migration, optional modules, support arrangements and work excluded from the main delivery.

### What should be checked before launching Hardware service and repair?

Check current software and device compatibility, data exchange and connection options. The demonstration should cover routine operations as well as returns, errors or connection loss where relevant to the task.

Agree testing, staff training and a fallback workflow. Record access permissions, data preservation and responsibility for resolving problems before launch.

### Where does SBG work and how should I prepare a project brief?

SBG has offices in Tashkent and Samarkand. Published projects cover Uzbekistan networks, including locations in Tashkent, Samarkand, Andijan and Kokand. On-site work and support arrangements are agreed for each location.

For a Hardware service and repair brief, include business format, location count, existing systems and the expected outcome. Use the official SBG website to discuss a project; technical scope is clarified after assessment.